At BizStreamPro, we are committed to providing high-quality services and ensuring customer satisfaction. If, for any reason, you are not satisfied with our services, please review our refund policy outlined below.
1. Eligibility for Refunds
Refunds may be requested for the following situations:
- If the service provided is not as described or fails to meet our stated commitments.
- If you encounter technical issues that prevent the use of the services, despite following our troubleshooting guidelines and support options.
2. Requesting a Refund
To request a refund, you must:
- Contact our support team within 30 days of receiving the service in question.
- Provide a detailed explanation of the issue that led to your request for a refund.
- Include any relevant information, such as purchase confirmation and correspondence with our support team, if applicable.
3. Processing Refunds
Once a refund request is received, our team will review the details and determine eligibility. Refunds will be processed within 10 business days of approval. The refund will be issued to the original payment method used at the time of purchase.
4. Non-Refundable Services
Please note that the following services are non-refundable:
- Fees for services rendered that were delivered as described.
- Subscription fees for services already accessed.
- Any training sessions or additional resources that the customer has utilized.
5. Changes to the Refund Policy
BizStreamPro reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us:
Thank you for choosing BizStreamPro. We appreciate your business and are committed to providing excellent service!